Tuesday, 14 August 2012

OK to get the Vitamin C from your US friend if not Yahoo Shopping/Auction --> Lypo-Spheric products can withstand being exposed to high heat for up to 3 weeks

Ref: Vitamin C Saves DNA even after harmed by Radiation
For those who might worry about the regular long-distance shipment of the fresh Vitamin C, I have received encouraging response from the maker, LivOn Labs as follows :)

---------Copy of email from LivOn Labs-----------
On 14 August 2012 02:17, LivOn Labs Customer Service wrote:
Dear Chiho,

Thank you for your email.  We have done extensive quality control testing to ensure the Lypo-Spheric products can be shipped safely in both extreme heat and cold.  The Lypo-Spheric products can withstand being exposed to high heat for up to 3 weeks.  However, we do not recommend storing these products in high temperatures for long periods of time.

Your products will still be 100% effective up until the expiration date.  If you would like, you may place them in the refrigerator to firm them up a bit.

We have had a few requests to change the packaging to something similar to what you describe. This suggestion has been passed along to our Research and Development Department.

I hope this information is helpful to you.  If you have any additional questions, please feel free to reply to this email or contact Customer Service at 1-866-682-6193.

Best Regards,

Paula Cummings
Customer Service
LivOn Laboratories
Ph.: 1-866-682-6193
Fax: 1-702-492-6824

From: Chiho
Sent: Sunday, August 12, 2012 1:54 PM
To: LivOnLabs(Lypo-Spheric VC)
Subject: Any Quality Change after Regular Postal Shipment (Domestic/Overseas)??

Attn: Customer Service/Product Development
LivOn Laboratories, Inc.

As a user of your Lypo-Spheric VC, and a blogger to introduce it to my readers (hopefully including Fukushima mothers worrying kids' radioactive health), I have to know how much the quality of this product change after long shipment e.g., Amazon-->US residents-->Japanese buyer without using temperature control but just by regular postal shipments. 

Vitamin C is said to be okay when in heat if without oxidation in e.g. vacuum packaging as yours.  When we bought it from the official import source (via SPIC Corporation) at JPY7500/pack of 30 & JPY70,000/10 packs, the temperature of the products were kept cool enough till the buyers' home.  When I then bought another 11 packs, they were shipped by regular postal method (not sure about the US domestic condition, but the air parcels to Japan was regular first class mail from the US.

When I told this to the IV therapy doctor who is now carrying out my father's treatment, he said it is impossible to guarantee the quality of the product since there's supposed to be no temperature control for the international air cargo.  What I wish to know is how worse it could be.  (If possible, I'd like someone to have my received Lypo-Spheric VC tested.)   

We began to use Lypo-Spheric Vitamin C (Pack of 30 x 11 packs) since mid June as my father turned out to be in the terminal stage of brain tumor while still looking very healthy (I doubt about internal exposure to radiation for some rare reasons).  Incidentally, his strange symptom appeared (first as light aphasia) a week after I attempted to spread the information on high-dose Vitamin C intravenous & supplement therapy on my blogs. Vitamin C Saves DNA even after harmed by Radiation and two others in Japanese.)  

Since no NHS or life insurance, etc. is available for new medicine, such alternative treatment costs fortune for us.  To halve the supplement cost, I started to buy your products via Yahoo Auction (from a Japanese resident living in the US), then asked my US friend in Miami to forward the same product.  In your FAQ, as long as the sachet is not open the quality seems fine even after stored in a warm place, but I would like to know whether the lyposomal structure for good absorption can endure the air cargo shipment (and land shipment in the mid summer) so that the nano-size Vitamin C is still protected - even with probability from samples.

If anything is broken, I wish to know the upper and lower limit temperatures for storage.  As soon as I informed of the inexpensive (half-price)  in Twitter, some of my followers and friends in Facebook immediately bought a pack of 30 (including a new Friend in Fukushima - highly radioactive zones).  

I understand neither you nor SPIC try to make unreasonable profits, but since we have to live in this country fighting the continuously spread radioactive contamination (which  the stupid Government has kept desperate to scatter all over the country), I really hope we can buy them more cheaply with relief about the quality.  JPY7,000-7,500 per pack of 30 is absolutely too expensive for most potential buyers.

I believe the products will sell well and bring more total revenue from now if the pack price gets closer to $30.  For those who live with fear against radioactive disease (some are already in despair without sufficient knowledge or money), please help us.

In the meantime, I have a request of changing the size of the sachet (individual packet)  to halve the width and lengthen it (if necessary).  My father's right hand became weak, and no longer able to open it by himself.  Even we sometimes make a mistake to tear it if the fingers are slightly wet.

Thank you very much for your patience if you have kindly read this far.

I look forward to your feedback.

Many thanks and best regards,


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